Is there a directory for new residents with local businesses, utility companies, schools, etc.?
Click here to view a directory of useful phone numbers.
FAQ Topic: Departments
Do I have to get a permit for new construction?
Yes, new construction requires a permit. For more information please visit the Get a Permit page.
Do I have to drain my water heater pan outside?
Yes.
What is the typical inspection process for single-family dwellings?
The typical process for an inspection of a single family dwelling is: Plumbing rough and gas – The form board survey will be provided at this stage. Roll-off dumpster, erosion control, and t-pole construction fence are required. Slab and foundation – Foundation must pass pre-pour inspections by the City and by the builder’s foundation engineer … Continued
How do I get an inspection?
To schedule an inspection, please email [email protected] before 8:00 am for same day inspections. Please use the below template for your email: Subject line of the email (Day of the week) Inspection Body of email Permit #: Address: Type of Inspection: Contact Name & Phone: Notes to Inspector:
Will the City do foster care safety inspections?
Yes, please contact Joe Hilbourn at (972) 727-8999 and allow 48 hours for scheduling.
How do I register as a vendor?
Complete the Vendor Registration Form
How do I reserve the Community Center?
Fill out the Parks Reservation Form in the Additional Links section. You may also contact the City for additional questions at (972) 912-1206.
What are the Animal Shelter hours?
Monday: Closed Tuesday – Sunday: 800am – 5:00pm Closed on Holidays. For more information please visit Collin County Animal Services online.
What are the Animal Control hours?
Collin County provides lost animal searches by appointment. If it is an emergency please dial 911. Monday: Closed Tuesday – Sunday: 800am – 5:00pm Closed on Holidays. For more information please visit Collin County Animal Services online.