Public Works & Engineering

Roadway, Water, and Construction Projects Drinking Water Quality Report CCR (Latest) Consumer Confidence Reports Right-of-Way Utility Work Permit Form Stormwater Information
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Public Works Director

Scott Holden
(972) 912-1208
[email protected]
665 Country Club Road
Lucas, TX 75002
For after hours water emergencies call 972-727-8999 and select option 2.

Capital Improvement Projects Manager

Patrick Hubbard
(972) 912-1209
[email protected]
665 Country Club Road
Lucas, TX 75002

Additional Links

Bid Postings Maps, Plats, & Plans Parks and Facilities Information

The Public Works & Engineering Department has three main goals: 1) Provide clean, fresh drinking water at a standard that exceeds federal and state regulations. 2) Promote safe travel throughout the city to safeguard public wellbeing and general prosperity. 3) Deliver customer service and satisfaction to Lucas residents and taxpayers.

The Public Works & Engineering Department oversees the administration, management, and maintenance of the following:

  • Lucas Waterworks:
    • Water Towers
    • Ground Storage Tanks
    • Mains
    • Fire Hydrants
  • Commercial Wastewater
  • Public Rights-Of-Way
  • Roadway Pavement
  • Street Signage
  • Drainage
    • Stormwater Quality
    • Flood Plain Management
  • Parks

FAQs

How do I report a water leak or broken waterline?

If it is outside of regular city hall business hours, call (972) 727-8999 and press option 2. Leave a message including your telephone number and the exact address/location of the leak. The on-call person will call you back as soon as possible if you request for us to do so. For emergent water leaks, please call 911 or the Collin County Sherriff’s Department at (972) 547-5100. Please do not delay in reporting this type of issue.

How do I report a road issue, a pothole, a traffic singnal, etc.?

You can submit an online service request by clicking here. By submitting an online service request, you can track the progress of the service request. You can also call City Hall and report an issue over the phone at (972) 727-8999.

Who do I call for after hour water emergencies?

For life threatening emergencies please call 911. For an after-hours water emergency, please call (972) 727-8999, press option 2, and leave a message including your telephone number and address.  The on-call person will call you back as soon as possible.

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