FAQ Topic: Public Works & Engineering
For life threatening emergencies please call 911. For an after-hours water emergency, please call (972) 727-8999, press option 2, and leave a message including your telephone number and address. The on-call person will call you back as soon as possible.
You may call City Hall and report the issue over the phone, (972) 727-8999 or you may fill out the Report An Issue form on-line
This is an emergency that impacts both fire protection as well as general welfare. Please call 911 or (972) 727-8999 immediately to report the leak. If it is outside of regular city hall business hours, call 911 or (972) 727-8999 and press option 2, and leave a message including your telephone number and the exact … Continued