Is there a directory for new residents with local businesses, utility companies, schools, etc.?
Click here to view a directory of useful phone numbers.
FAQ Topic: Water Billing & Payments
Do I have to drain my water heater pan outside?
Yes.
What is my watering schedule?
Click here to view the current watering schedules.
What are the different ways I can pay my Utility bill?
U.S. Mail: You can pay by U.S. Mail: Send a check or money order to: City of Lucas, 665 Country Club, Lucas, Texas, 75002-7651. Hand-Deliver: You can bring your payment to our office Monday through Friday from 8 am to 5 pm at City Hall, 665 Country Club Lucas, Texas, 75002-7651. We offer a drive-through … Continued
Who do I call for after hour water emergencies?
For life threatening emergencies please call 911. For an after-hours water emergency, please call (972) 727-8999, press option 2, and leave a message including your telephone number and address. The on-call person will call you back as soon as possible.
How do I report a water leak or broken waterline?
If it is outside of regular city hall business hours, call (972) 727-8999 and press option 2. Leave a message including your telephone number and the exact address/location of the leak. The on-call person will call you back as soon as possible if you request for us to do so. For emergent water leaks, please … Continued