Utility Billing

Contact

Delta Moody
Utility Billing Coordinator


665 Country Club Road
Lucas, Texas 75002-7651

Welcome to the City of Lucas!

 

The information below will assist you with establishing your water, trash, and curbside recycling services.  City offices are open Monday – Friday, 8:00 a.m. – 5:00 p.m., excluding holidays.

 

Water and Trash Service

All new water and trash customers must complete a City of Lucas Water and Trash Service Application and Agreement prior to the City setting up service. A driver’s license and deposit are required at the time of application. No service will be established until the required deposit and application is submitted. Requests for new service are accepted during normal business hours, excluding City holidays. Please allow 24-48 hours for service to be completed. New residential customers must pay a deposit of $100 (in-city) or $125 (out-of-city). This deposit will be applied to the final bill upon closing the account. Weekly trash collection is provided by Barnes Waste Disposal Service. Residents are billed for water and trash collection services in a combined monthly statement. Residents should receive their monthly statement by the end of the month, and payment is due on the 10th day of the following month. Please note that a $25 late fee will be assessed if payment is received after 5:00 p.m. on the due date.

What are the different ways I can pay my utility bill?

  • U.S. Mail - Send check or money order to: City of Lucas, 665 Country Club, Lucas, TX 75002-7651.
  • Hand-Deliver - Bring your payment to our office Monday - Friday from 8 a.m. to 5 p.m. at City Hall, 665 Country Club Lucas, Texas. 75002-7651. Payments can also be dropped 24/7 in the drive-through drop-off box located in the City Hall parking lot (below the flags). Your payment will be processed the next business day.
  • Automatic Bank Draft - You can choose to pay your account automatically each month by completing an Automatic Bank Draft form and returning it to City Hall.
  • Credit Card - These are accepted by phone or in person. A 3% processing fee will be added when paying with a credit card. Cards accepted are MasterCard, Visa, Discover, and American Express.
  • Utility Online Bill Pay – You can make payments through the online water bill pay system using debit/credit cards. A 3% processing fee will be added to each transaction. Simply go to: https://www.municipalonlinepayments.com/lucastx/

 

Curbside Recycle Service

Biweekly curbside recycling service is provided by Republic Services as a subscription-based service for Lucas residents. The monthly rate is $7.64 for one 95-gal poly cart, with additional poly carts available for $2.98 each.  Republic Services bills customers quarterly in advance of service, and rates shown include sales tax. To set up an account and request service, call 972-422-2341.

 

 

For questions regarding your:

 

Water Service  

Delta Moody                                                  City of Lucas                                              Utility Billing  Coordinator

 

Direct: (972) 912-1205

Email: dmoody@lucastexas.us

Trash Service Barnes Waste Disposal (972) 734-3333
Curbside Recycling Collection Republic Services (972) 422-2341

 

 

FAQs

This is an emergency that impacts both fire protection as well as general welfare.  Please call 911 or (972) 727-8999 immediately to report the leak.

If it is outside of regular city hall business hours, call 911 or (972) 727-8999 and press option 2, and leave a message including your telephone number and the exact address/location of the leak. The on-call person will call you back as soon as possible if you request for us to do so.  Please do not delay in reporting this type of issue.

For life threatening emergencies please call 911. For an after-hours water emergency, please call (972) 727-8999, press option 2, and leave a message including your telephone number and address.  The on-call person will call you back as soon as possible.

U.S. Mail: You can pay by U.S. Mail: Send a check or money order to: City of Lucas, 665 Country Club, Lucas, Texas. 75002-7651.

Hand-Deliver: You can bring your payment to our office Monday through Friday from 8 a.m. to 5 p.m. at City Hall, 665 Country Club Lucas, Texas. 75002-7651: We offer a drive-through drop-off box located in the City Hall parking lot, below the flags. Payments can be dropped into this box 24/7 and will be processed on the next business day. If you have any questions, please call .

Recurring Payments: You can choose to pay your account automatically each month by completing an Automatic Bank Draft: Fill out and return the ACH form.

Pay by Credit Card: Statement balance may be paid by credit card, with a 3% processing fee added. Credit cards are accepted via phone or walk-in. Cards accepted are MasterCard, Visa, Discover, and American Express.

Utility Online Bill Pay: Make payments through the online water bill pay system using debit/credit cards. A 3 % processing fee will be added to each transaction.

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